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The drive is not recognized or takes over 30 seconds to appear in My Computer after plugged into a PC.

This can be the result of data corruption. We suggest to run the following command in Windows,

      1. Press ‘Windows + S’ and type ‘CMD’
      2. Right-click on ‘Command Prompt’ and select ‘Run as Administrator’. When prompted, click ‘YES’
      3. In the Command Prompt window, type chkdsk X: /r /f (X = the drive letter)
      4. Press ‘Enter’ to start the scan and repair process.

    Also, we recommend leaving at least 15-20% of free space for best performance. If the drive is filled past this level, we suggest to offload some data.

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