This firmware update resolves mounting issues with Windows 10. (Note: The update is not necessary for Mac or Linux users.)
Mobius Pro 2C (3R2-2C):
This firmware update resolves sleep conflicts with Mac OS (Note: If your product was purchased after October 2020 it will already have this update.)
Mobius 5-Bay RAID (3R5-EB3):
This is an optional firmware update that disables all HDD sleep states. It is not a required update and is only recommended if you are having difficullty with drives sleeping at undesired times independent of the OS.