Mac OS Sonoma and Sequoia Users
Issues have been reported with Mac OS Sonoma (OS 14) and Mac OS Sequoia (OS 15) with external hard drives that use the exFAT file system. The issue can increase the chance of data corruption. If using these OS versions, we suggest to reformat the drive to avoid the issue. (For instructions on reformatting visit, Mac Formatting Instructions)
Additional details about this issue: