RMA Request Form

Oyen Digital warrants its products against defects for a period as outlined on our warranty policy page. The warranty begins at the date of original retail purchase and does not extend to any subsequent purchasers or owners of the product. To request warranty service, please complete the form below. If you have questions, please contact us for technical support.

Packaging policy

To safeguard against any damage, it is important that you adhere to the following instructions when returning the product.

Product Protection – The preferred method is the use of foam inserts or bubble wrap to enclose the product completely on all surfaces. The product must be adequately supported on ALL sides and not placed loosely inside the carton without protection..

Information on Box – The RMA # must be clearly marked on the outside of the shipping carton. (Also: Customer / Contact Name, Return Address.)

Oyen Digital is not responsible for product lost or damaged during shipment.

Any delivered product that does not conform to these packaging guidelines will be rejected